Prescriptions

• We aim to process prescription requests within 72 hours, however we will not issue more medication than required, nor accept requests for abnormal or excessive medication. Repeat medication will only be issued at normal intervals. This will protect stocks for the most vulnerable. Thank you for your understanding.

• We aim to send prescriptions electronically directly to a pharmacy. This saves you unnecessary visits to the surgery.  If you wish to change your nominated pharmacy please contact reception who will gladly help you with this.

• If you have not nominated a pharmacy we will contact you to ask you which pharmacy you would like the prescription sent to. 

• Please specify the dose you require & the specific name of the medication (i.e. 'Ferrous Fumerate 210mg' NOT 'Iron Tablets'.

Ways to request a prescription:

• Order your repeat medication online:
  • If you are already registered for our online services please access the SystmOnline service.
  • Complete an online request for your prescription (accurx.com)
• Bring your repeat template to the surgery (there is a post box outside for when we are closed)

We do NOT take prescription requests over the telephone. 

Our practice, along with others throughout England, have implemented a new policy on prescriptions for over-the-counter medicines when used to treat a range of minor health conditions.  The national guidance on this policy has come from NHS England and the full local policy can be found on the Birmingham and Solihull ICB website.

The GPs and nurses at Dorridge Surgery will no longer routinely be prescribing medicines that can be bought over-the-counter (OTC) for certain, mostly short term, conditions.  We will also no longer be prescribing vitamin and mineral supplements for most patients

Prescribing policy for Over The Counter medications (OTC) (PDF, 357KB)

Electronic Prescription Service

Is this service right for you?

YES – if you have a stable condition and you:

• Don’t want to go to your GP practice every time to collect your repeat prescription
• Collect your medicines from the same place most of the time
• Already use a prescription collection service.

NO – if you:

• Don’t get prescriptions very often
• Pick up your medicines from different places
• Travel or work away from home a lot.

* Certain Medications are not supported by this system*
(For example Controlled Drugs)

The Receptionist will advise you accordingly.

More information can be found here